Legal

Privacy Policy

Last updated: April 2026

Infinfy Solutions ("we," "us," or "our") operates the website at infinfy.com (the "Service"). This Privacy Policy describes how we collect, use, and protect your personal information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, business website URL submitted via contact forms or email.
• Project information — details about your business, industry, and project requirements that you share with us.
• Communications — emails and messages you send to us.

We also collect information automatically when you use our Service:

• Usage data — pages viewed, time spent, referring URLs, and device/browser information, collected via Google Analytics 4.
• Cookies — small data files stored on your device used by Google Analytics to measure site performance and usage.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and deliver the services you request
• Send you audit reports, project updates, and invoices
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Google Analytics

We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects data including pages visited, time on site, and general geographic location (city level). This data is aggregated and anonymized — we cannot identify individual visitors from this data.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Data Storage and Security

Your information is stored securely on servers located in Canada and the United States. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project files and communications are retained for 3 years after project completion. Contact form submissions are retained for 1 year.

6. Your Rights (PIPEDA / CASL)

As a Canadian resident, you have rights under PIPEDA (Personal Information Protection and Electronic Documents Act) and CASL (Canada's Anti-Spam Legislation), including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information (subject to legal retention requirements)

To exercise any of these rights, contact us at hello@infinfy.com.

7. Third-Party Services

Our website may link to third-party websites or services. We are not responsible for the privacy practices of those sites. We use the following third-party services:

• Google Analytics 4 — usage analytics
• Google Fonts — typography loaded from Google servers
• Stripe — payment processing for client projects

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The "Last updated" date at the top of this policy reflects the most recent revision.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Infinfy Solutions
Vancouver, BC, Canada
Email: hello@infinfy.com